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Webinar: What is the Donor Experience? How Can You Improve Your Donors’ Experience?
Tuesday, October 16, 2018, 1:00 PM - 2:00 PM EST
Category: Webinars

ADRP Webinar:
What is the Donor Experience? How Can You Improve Your Donors’ Experience?

WHEN:
Tuesday, October 16, 2018
1:00 - 2:00 p.m. ET

COST:
 
Members: FREE
Non-Members: $75

Can't attend? All registrants receive links to the webinar recording & slides via email after the presentation!

 

 

This webinar has sold out!


What do you know about your donors? Do you know who they are? What they want from your organization after they make a donation? Why they donated in the first place? The donor experience is not about stewarding the donor after a one time donation. It is about creating a positive donor-centered encounter at each touchpoint within your organization, leading to a much deeper relationship.
So what does donor-centered fundraising look like? Join us for an in-depth look at what donors want, and how your current donor experience measures up in meeting those needs. Learn how a great donor experience can equate to increased donations and improved donor retention rates.

Presenter

Steve Winesett, Brook Global


Please notify the ADRP office 24 hours in advance of the webinar if you have not yet received your registration link.

ADRP members can access past webinars at any time by visiting the webinars page of the ADRP website and selecting "Missed a Webinar?"