9A & 10A | Master Class in Donor Relations for Seasoned Professionals

Friday, Sept 22
9:45 - 10:45 AM
11:00 AM - 12:00 PM

Senior Professionals

Experience Level
Experienced (5+ years)

Shop Size
Suitable for any size shop

This session is for practitioners who have been in Donor Relations for at least five years. Using primarily small and whole group interactions, we will explore a variety of topics of interest to those who want/need to explore beyond the how-to's. Example topics include resourcing a DR team, identifying and managing talent, handling the pace of DR, staying fresh, creativity, innovation and relevance, and working with fundraising staff effectively. 

Please note that if you plan to attend this session, you are expected to attend both part 1 (9A) and part 2 (10A). 


Mark Lanum

Mark Lanum is Director of Donor Services at the University of Washington. In 2002, he was one of the founding staff members of the UW's first Stewardship and Donor Recognition team, and has served as the team's Director since 2008.

Mark is a self-professed "people person by nature and computer nerd by choice." He seeks to bring a strategic vision to the work of donor stewardship through a collaborative effort. Fostering innovative solutions by harnessing technology and leveraging ideas from beyond philanthropy, Mark's goal is to develop strong relationships and have fun along the way. 


Jen McGrath

Jen McGrath is Director of Donor Relations at Boston University. She first joined BU in 2010 just before the launch of the University's first-ever comprehensive campaign, serving first as Associate Director. She was directly responsible for developing university-wide donor recognition programs, including the development of BU's first gift society for cumulative giving. Before coming to BU, Jen served in a variety of development roles in the education and nonprofit sectors as a front-line fundraiser, including Director of Annual Giving at Gettysburg College (her alma mater), as well as behind the scenes in development communications.