ADRP Blog

Voices of Experience: How a Century-Old Gift Receipt Grew into a Six-Figure Legacy

Macy Russell
Donor Relations Officer
University Advancement, Washington University in St. Louis

Jenny Wolkowitz
Executive Director of Development, Individual Giving
University Advancement, Washington University in St. Louis


Last summer, Jenny Wolkowitz began preparing for a meeting a century in the making. She was engaging the sixth generation of a prolific family to envision the future of their family foundation at WashU. While prior generations had practiced a quiet, steady form of generosity for decades, this newer generation expressed a desire to make more transformational investments. They weren’t just looking for new projects; they sought a philanthropic identity that felt uniquely theirs while remaining anchored in their ancestry.

Jenny worked closely with the Olin Business School to craft a menu of forward-thinking opportunities for the family’s philanthropy. Honoring a hunch that to move forward, it would be helpful to look back, she reached out to Macy Russell, a donor relations officer specializing in bespoke engagement, for help. Their initial plan for a one-page financial summary soon evolved into a genealogical detective story.  

University digital records only reached the 1960s, but Macy presumed a deeper connection than meets the eye. She worked with prospect research to dive into the archives, scouring microfilm and handwritten ledgers until she discovered the seed of the legacy: a $5 gift from a member of the family from the Class of 1925.






Read More

Member Profile: Brinton Vincent

Brinton Vincent
Director of Donor Engagement and Stewardship 
Augustana College


1. What kind of organization are you doing donor relations in right now?

I oversee donor relations and stewardship at a private, liberal arts college in the Midwest.


2. What’s a donor relations topic you’re always happy to talk about?

I'm always happy to talk about managing endowed scholarships and engaging students in our meaningful work.









Read More

Committee Corner: Regional Conference Committees

Kathryn Fogarty
Director of Donor Relations and Stewardship, Wills Eye Foundation
NEMA Conference
 
Sara Moïse
Chief Stewardship Advocate, Mythos Platform
Southeast Conference
ADRP Regional Conference Committees: Local Connections. National Impact. 
 
Across the ADRP community, regional conference committees are where vision meets action. These teams bring our mission closer to home—translating donor relations insight into high‑impact, in‑person experiences that strengthen our network and elevate our work. Serving members in the Midwest, Northeast–Mid‑Atlantic (NEMA), and Southeast regions, our committees build spaces where learning feels accessible, connection feels natural, and geography becomes a catalyst for community.

Dynamic Leadership 

Regional conferences don’t appear out of thin air—they’re powered by volunteer leaders who design, negotiate, and execute full events on realistic budgets and accelerated timelines. These teams blend deep ADRP institutional knowledge with fresh regional perspective, ensuring each gathering feels both grounded and energizing. Our goal is simple and ambitious: deliver skill‑building opportunities and meaningful peer engagement that reflect the character of the region and meet members where they are.

2026 Conferences
  • Southeast Regional Conference: New Orleans
This event happens just ahead of the CASE Conference on Donor Relations in the same Louisiana city. Attendees get to maximize professional development while minimizing travel time and cost.
  • Northeast/Mid-Atlantic Conference: New York City
The NEMA conference committee is currently reviewing dynamic speaker proposals for the May event to curate topical content about our evolving profession.
  • There is no Midwest regional conference in 2026. We’ll see you next year, likely in the Chicago area.
Accessible and Targeted Programming

In a field defined by constant change, donor relations professionals thrive when we learn from one another, share tools and approaches, and build supportive peer communities. This year’s regional events continue that tradition. Whether you’re joining us in New Orleans or New York, expect practical sessions you can apply immediately, authentic conversations with colleagues, and programming shaped by the priorities and realities of our work. Every agenda is intentionally curated to give members what they need most right now.

Get Involved

Have ideas for future regional conferences? We want to hear them. Volunteer to support Southeast planning efforts—or, if you’ll be at CASE in New Orleans, block the day before for the ADRP Southeast regional gathering. Connect with the NEMA planning committee as proposals take shape. And be sure to save the date: Friday, May 15. Registration details are on the way soon.

In Service: The Column of the ADRP President - February 2026

Marian Johnson
2025-2026 President

The Strength of Connection… 

Connection is the heartbeat of our profession. Our work is about building relationships, listening closely, earning trust, and deepening engagement over time. It is in those intentional relationships that meaningful impact becomes possible. 

That same spirit of connection lives here within the ADRP community, across geographies, experiences, sectors, and backgrounds. What makes this organization extraordinary is not simply the knowledge we exchange or the programs we offer. It is the way we show up for one another. We share generously. We challenge thoughtfully. We learn from perspectives different from our own. 

Read More

Member Profile: Noёl Schiber, CFRE

Noёl Schiber, CFRE
Major Gifts Officer
Saint Louis Science Center

1. What kind of organization are you doing donor relations in right now?

The Saint Louis Science Center is a museum and cultural institution.

2. What’s a donor relations topic you’re always happy to talk about?

I am always happy to discuss working across teams to create and fulfill engagement plans.

3. What donor relations practice did you stop doing—and why?
I no longer use formal titles unless specifically requested. It's fraught with misunderstandings and unintentional hurts. I've found that using first names is more equitable, friendly, and authentic.

4. What’s one donor relations decision that didn’t work—and what did it teach you?
The most important lesson I've learned is to pay attention to donors who go under the radar but show a pattern of earnest and consistent interest in the cause, mission, or desired outcome.

Voices of Experience: Donor Relations Isn't Support. It's Strategy

Gian Booker
Executive Director, Stewardship, Donor Relations, Communications, and Marketing
University of Maryland Medicine

Donor relations has outgrown its original job description. The field no longer exists merely to close reporting loops or execute gratitude on demand. At its best, donor relations already shapes how development teams build trust, sustain belief in the mission, and secure long-term philanthropic investment.

Yet most organizations still deploy donor relations as a downstream production function.

This gap—between what donor relations could do and how it is actually used—is now the limiting factor in modern philanthropy.

If donor relations professionals are to be strategic partners, we must stop optimizing execution and start designing systems. Systems that scale personalization. Systems that inform fundraising strategy. Systems that connect data, narrative, and donor intent into a coherent experience over time.

Read More
1 Comments

Committee Corner: Volunteer and Member Experience Committee

Celebrating Service: Volunteer and Member Experience Committee

Volunteers are the heart of ADRP. Every milestone we celebrate—from creating the Fundamentals of Donor Relations course to hosting our first international conference outside the U.S. in 2025—is made possible by members who step forward to lead, collaborate, and serve. Simply put, ADRP thrives because of its volunteers.

Empowering Volunteers at Every Step

The Volunteer and Member Experience Committee (VMEC) plays a central role in ensuring volunteers feel welcomed, supported, and valued throughout their ADRP journey. Our purpose is to enhance the volunteer experience by strengthening the volunteer pipeline and continually evaluating how members engage with and contribute to ADRP. We welcome new volunteers year-round and are committed to creating meaningful, well-supported involvement opportunities.







Read More

In Service: The Column of the ADRP President - January 2025

Marian Johnson
2025-2026 President

Starting with Intention…

I’m not really one for resolutions. I try to embrace opportunities to change and grow throughout the year. That said, heading into this year, I’ve been reflecting on intentions and specifically what it means to lead with intention. The donor relations profession asks us to slow down, listen closely, and act deliberately. Leading with intention isn’t about doing more; it’s about doing what matters most, with clarity and purpose. 

For ADRP, 2026 is a year of focus. We’re building on momentum, aligning our efforts, and sharpening our impact as we implement our new strategic plan. It’s a time to pause, take stock, and choose where to direct our energy next, individually and collectively. 

Read More

The Hub in 2026 - A Monthly Advantage

Most donor relations professionals don’t need more content. We need a clear perspective — without spending hours searching for it. The Hub delivers that monthly. In five minutes, members get distilled insight from peers across industries and career stages: practical approaches, emerging trends, and lessons learned through experience. It’s designed to meet members where you are, right when the work is happening. Most importantly, it’s content for you, by you.

 

In 2026, each issue will include:

President’s Message: Leadership inspiration.

Voices of Experience: Proven practices and honest lessons

Read More

Voices of Experience: Contributor Appreciation

 

As we reflect on this year’s accomplishments, ADRP extends heartfelt thanks to the professionals who shared their wisdom through the Voices of Experience column. Your insights, stories, and best practices have enriched our community and advanced the donor relations profession. By lending your voice, you’ve created a platform that inspires learning and fosters collaboration across our field. We are grateful for your generosity and commitment to elevating the work we do every day. 

 
If you’ve ever thought:
  • “I wish someone had told me this sooner.”
  • “Others are probably dealing with this, too.”
You are not alone. Help shape future Voices of Experience articles by completing a brief survey. The result will be entries focused on current challenges and piloted solutions, delivering the "Aha!" moments we all favor:
  • “There is a tried and tested option.”
  • “That’s a smarter way to handle this.”
We look forward to 2026 with excitement and hope for even more voices to share knowledge and shape the future of donor relations.
 
Take the Survey

In Service: The Column of the ADRP President - December 2025


Marian Johnson
2025-2026 President
Reflections, Momentum, and What Comes Next…

As 2025 draws to a close, I’ve been reflecting on what an extraordinary year this has been for ADRP and for our profession. Together, we’ve reached some truly remarkable milestones – the successful launch of Fundamentals of Donor Relations, our first International Conference outside of the United States in Montréal, and countless moments of connection and collaboration that remind me why this community matters so deeply.

At every turn this year, I’ve felt that special ADRP energy — you know, the kind that comes from being part of this community. Whether learning alongside peers, volunteering on a committee, celebrating the generosity and innovation within our field, or simply finding moments to connect, it’s been a year defined by partnership and purpose.

Thank you for inspiring and sustaining ADRP’s work. Your commitment has fueled a year of momentum, and now we look ahead to 2026 — a year of focus. Together, we’ll deepen what makes this community exceptional: expanding our reach, elevating learning experiences, and strengthening the systems that help volunteers, members, and donor relations professionals everywhere thrive.

Wishing you a joyful holiday season and a bright, inspiring start to the new year.
 
With gratitude,
Marian Johnson

In Service: The Column of the ADRP President - November 2025

Marian Johnson
2025-2026 President

Some special recognition in this season of thanks…

Continuing with the theme of gratitude as the U.S. Thanksgiving approaches, I extend special appreciation for a member of the ADRP family whose generosity and leadership embody the very best of our community. 

At the conference in Montréal, we announced the 2025 recipient of ADRP’s Volunteer Service Award. The annual award recognizes a current member who, through both current and cumulative efforts, has generously contributed time and energy to advance our Association’s mission and the donor relations profession. This year, I had the great privilege of recognizing someone whose steady, thoughtful leadership has quietly shaped some of ADRP’s most meaningful work in recent years: Holden Scheidel

Whether helping to guide our strategic direction or leading the team that turned a shared vision into our Fundamentals of Donor Relations course, Holden’s presence has made ADRP better. What stands out most is not just what Holden has done, but how he does it – with humility, clarity, and deep care for our members, our profession, and ADRP’s future.  

Read More

Voices of Experience: Centering Student Voices in Donor Relations

Elizabeth Gray
Philanthropy and Campaign Officer, Tri Sigma Foundation 

My recent ADRP webinar titled Exploring the Power Dynamics Between Donors and Scholarship Recipients emerged from a critical question we rarely ask in donor relations: What do scholarship recipients actually experience when we facilitate donor connections? Fellow donor relations professionals learned of research that directly supports ADRP's mission by challenging us to expand our definition of relationship management beyond the donor-organization dynamic to include the often-overlooked voices of recipients themselves.

Through interviews with 10 University of West Florida scholarship recipients, I discovered something both reassuring and actionable: students don't feel tokenized by donor interactions — they actively want these connections and see them as mutually beneficial. 

The key takeaway? When we apply Relationship Management Theory to the donor-recipient relationship with the same intentionality as we do to donor stewardship, we create authentic engagement that benefits everyone involved. Attendees gained practical strategies for reimagining traditional scholarship events, implementing recipient biography forms, and building communication frameworks that meet students where they are rather than putting them in uncomfortable formal settings.

What made this session unique was centering student voices in a field that typically prioritizes donor preferences. By sharing direct quotes and demographic diversity from my research participants, I offered concrete evidence that our recipients are sophisticated stakeholders who deserve thoughtful relationship design.

Read More

Member Profile: Gian Booker

Gian Booker
Executive Director, Stewardship, Donor Relations, Communications, and Marketing, University of Maryland Medicine (UM School of Medicine and UM Medical Center) 

Background Info

1. Can you tell us about your career trajectory? How did you come into donor relations as a career? 

I stumbled into fundraising as a college intern after interviewing for a position in HR; the development lead convinced me to join their team. Years later, I chose to build a donor relations program from scratch over an annual giving role, seeing its power as a strategic driver. Since then, I’ve led major gift stewardship, managed compliance, built scalable frameworks, and made donor relations indispensable. 

 

2. What influenced your interest in and passion for donor relations? 

Read More

Voices of Experience: A Simple Hello, A Lasting Impact

Ruvimbo Chipazi
Donor Relations Officer, Dalhousie University

Attending my first ADRP Conference was an incredibly rewarding experience, and I’m so grateful I had the opportunity to be there. From the start, I was impressed by how welcoming and open the community was; everyone was eager to share ideas, offer advice, and connect. I especially appreciated how the sessions encouraged me to ask more thoughtful questions in my day-to-day work, helping me see new ways to enhance donor experience and stewardship.
One standout moment was realizing how much I had in common with professionals across all levels, including those in senior roles. It was empowering to exchange ideas and feel like my voice mattered. Beyond the career insights, I received thoughtful life advice that I know will stay with me throughout my journey.
Being recognized with the 2025 International Stewardship Award was an incredible honor. It reminded me of the deeper meaning behind my work: creating meaningful connections between donors, students, and communities. It truly reignited my passion for what I do.
To anyone considering the conference next year: come with curiosity and questions. Be open to meeting new people, some of the best conversations start with a simple hello. You’ll leave not only with new knowledge, but also with a renewed sense of purpose and community. Just go for it — it’s absolutely worth it.

In Service: The Column of the ADRP President - October 2025

Marian Johnson
2025-2026 President

A toast of thanks …

Earlier this month, we celebrated Thanksgiving here in Canada, and I spent it with three generations of family – some born into it and others found over the years – but all intentionally connected. It was a weekend filled with fun, food, and laughter, and moments of gratitude for the people who show up, the stories that connect us, and the traditions we build together. 

It reminded me that family often extends far beyond our homes. Sometimes, it’s the people we choose to gather with – the communities we intentionally create – that shape and sustain us most. In many ways, that’s what ADRP feels like to me. We come together from across the sector and across geographies, with different experiences, cultures, and roles, but united by shared purpose and passion. 

Since the conference, I’ve loved seeing members celebrate connections new and old, shout out to those who inspire us (and those we wish to grow up to be), and share sparks of inspiration and ideas already in action – with ADRP at the heart of so many of those stories. 

Read More

Member Profile: Carlos Mora

Carlos Mora
Marketing Manager, FundMiner

Background Info:

1. Can you tell us about your career trajectory? How did you come into donor relations as a career?

My journey into donor relations started as a student, when I saw firsthand how a scholarship can change a life. That experience stayed with me, and now at FundMiner, a company dedicated to simplifying fund management and supporting donor intent, I use my skills in marketing, storytelling, and design to create materials that help donor relations professionals steward donors better.

2. What influenced your interest in and passion for donor relations? 

As a first-generation student, I know how important donations and scholarships can be. I like the idea of showing donors the real impact they make, it’s not just about saying thank you, but helping them see the lives they’re changing. That builds trust and inspires them to keep giving. I believe sharing those stories and outcomes is one of the most powerful parts of donor relations.








Read More

Member Profile - Guycaelle Vaval

Guycaelle Vaval
Director of Stewardship, Pace University

 

Background Info

1. Can you tell us about your career trajectory? How did you come into donor relations as a career?

I found my way into donor relations by chance. My first job in development supported several areas—corporate and foundation relations, prospect research, and major gifts. The major gifts officer I worked with had just started handling stewardship, so I got an early look at the donor experience. Around that time, we launched a new project asking students to write thank-you notes to scholarship donors—something our institution had never done before.

2. What influenced your interest in and passion for donor relations? 

That note-writing project opened my eyes. A heartfelt message had the power to truly move a donor, showing me how gratitude and storytelling can build strong, lasting relationships. I learned that donor relations is more than just thank-you letters — it’s about real connections and helping donors see their impact. It also helps beneficiaries reflect on their journey and recognize the broader community that’s invested in their success.

3. What lessons, words of advice/inspiration would you like to pass on to other donor relations professionals?
Stay curious and committed to learning. Donor relations is a field that’s always evolving — shaped by new trends, technologies, and donor expectations. One piece of advice I’ve found helpful (and am still learning myself) is to let your organization’s data guide your strategy. Take time to review what the numbers are telling you — engagement rates, giving patterns, donor feedback — and use that insight to shape more targeted, meaningful efforts.

When rolling out something new, start small: pilot it, gather feedback, refine, and build from there. Finally, remember that you’re not in this alone. The ADRP community is full of support, ideas, and helpful advice to guide you along the way.

4. Can you talk about a specific donor engagement or stewardship activity that makes you feel like you are providing the best experience for donors? 

One recent initiative that stands out is our “Day in the Life” video series. In short clips, students share highlights from their internships, classes, or favorite campus moments, ending with a personal thank-you to donors. They film and edit the videos themselves, with guidance and a final review from our team. We pair each video with a personal message from the student and a call to action inviting donors to reflect on their own college experience or offer advice. The response has been very positive — emails get high open rates and thoughtful replies. Students are proud to share their stories in their own voices, and donors feel more connected to the impact of their support.

Connection to ADRP 

1. When did you become an ADRP member? 
I followed ADRP for years and officially joined in 2017 when my organization invested in a membership. It’s been invaluable ever since.

2. Why is ADRP membership important to you? 
ADRP connects me with peers who understand the unique challenges and joys of our work. It offers practical tools and fresh ideas that help me better engage and nurture donor relationships.

3. ADRP is universally recognized as the authority on donor engagement for the philanthropy profession. In your own words, how does ADRP serve you in the form of professional development?
ADRP provides timely resources and learning opportunities that strengthen my skills. Volunteering has also helped me build connections and grow professionally.

Voices of Experience: Mythos and Bucknell University Transform Stewardship

The 500-Hour Problem: How Manual Stewardship Processes Drain University Resources

Bucknell's six-person team, led by Jessica Owens Pastuszek, knew something was broken when her stewardship team spent more time chasing paperwork than stewarding donors.

Fifty hours per reporting cycle just following up on missing content. Hundreds of Google docs scattered across email threads. Three different spreadsheets to track basic progress. Character limits that forced them to cut the most compelling impact details.

One year later? They delivered 1,520 personalized reports 2.5 months early while saving 500 hours of work time.

 

"We sent roughly 1,200 digital reports and 320 printed reports our first cycle using Mythos and saved an estimated 500 hours of work time in that process," Jessica says. "Our donors are saying that they're the best reports that they have received to date."

Those results represent more than efficiency gains. They show what becomes possible when automation replaces manual coordination—reports delivered 2.5 months early, campus partnerships that strengthen the entire advancement operation, and donor satisfaction that exceeds expectations.

Manual chaos consumed strategic time

Before Mythos, Bucknell's annual reporting process consumed enormous amounts of staff time on administrative tasks rather than strategic stewardship work. Jessica's team was drowning. But what if this chaos could be transformed into streamlined efficiency in just one reporting cycle?


Read More

In Service: The Column of the ADRP President - September 2025

Marian Johnson
2025-2026 President

WOW!
That’s the only way to describe the extraordinary combination of exhaustion and exhilaration that comes when your cup has been filled to the brim. I am leaving Montréal energized and inspired by the time spent with our members, volunteers, sponsors, award winners, supporters, and all the incredible people who make ADRP stronger every year.
The week began with our Board coming together to finalize ADRP’s strategic plan, which we look forward to sharing later this fall. Then came the conference itself, which was full of momentum — from the energy of the launch party to the learning and connection that filled every session, through to the powerful closing keynote from Tareq Hadhad, whose family’s story of resilience, perseverance, and generosity left us deeply moved.
I extend my heartfelt thanks to everyone who participated in this year’s conference – those who joined us in person and especially the many volunteers who worked tirelessly behind the scenes in the months leading up to it, even if they couldn’t be in Montréal. I’ve said it before, and I’ll say it again: our volunteers are the heart of this organization.
As we step into a year defined by partnership, collaboration, and the spirit of sharing, I could not be more excited for what lies ahead and for my term as your 2025–2026 President.
With gratitude,
Marian Johnson
President, ADRP