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Member Profile: Journey Queen

Journey Queen
Donor Communications Officer
Georgia Institute of Technology

1. What kind of organization are you doing donor relations in right now?
I work for one of the nation’s leading technological research universities located in Atlanta.

2. What’s a donor relations topic you’re always happy to talk about?
I’m always happy to talk about how to keep donor communications feeling personal at scale. It’s easy for acknowledgment cycles to become transactional, especially with high volume, but small adjustments can make each touchpoint feel intentional. I enjoy finding ways to make recurring communications still feel fresh and meaningful for the donor.

 

3. What donor relations practice did you stop doing, and why?
One practice I’ve moved away from is over-editing or holding onto communications too long in pursuit of making them perfect. Early on, I would spend extra time refining my language, which sometimes delayed getting messages out. I’ve learned that in donor relations, timeliness often matters just as much as polish. Now I focus on delivering clear, thoughtful communications efficiently, knowing that a timely message can have a greater impact than a perfectly worded one.

 

4. What’s one donor relations decision that didn’t work, and what did it teach you?
Earlier in my role, I tended to take an independent approach to drafting custom donor communications. While I was able to get the work done, I realized I wasn’t always capturing the most timely or personal details that could have made the message stronger. That experience taught me that strong donor communications are rarely created in isolation. Now, I take a more collaborative approach by connecting with development officers and others who know the donor well to gather insights before finalizing a letter. It’s improved both the quality of the communication and the overall donor experience.

Committee Corner: Research Committee

Research Committee: Helping DR & Stewardship Professionals Turn Evidence Into Impact

Sarah Brickman
Research Committee, Chair

The ADRP Research Committee provides members with evidence-based approaches to donor relations that can be adapted for any shop. We aim to underscore the measurable value of donor relations through peer-reviewed research and benchmarking, and to empower ADRP members with the data they need to make confident, strategic decisions.

Currently, the committee is hard at work preparing for the 2026 ADRP International Conference in Reno. This year, we will lead a session where attendees can learn directly from researchers and experienced professionals who are using research in their work.

Aligned with the ADRP 2026-2030 Strategic Plan, we are also diving deeper into MyADRP and survey data to explore how research shows up in our members’ daily work, with the goal of offering new tools and resources to help ADRP members continue to elevate and lead through evidence-based decision-making.

How to Work With Us

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In Service: The Column of the ADRP President - June 2026


Marian Johnson
2025-2026 President

The Power of Belonging 

Belonging is a powerful thing. 

There are moments in life when we find ourselves searching for it – looking for the people, places, and communities that make us feel seen, valued, and connected. There are other moments when we are gifted the opportunity to create that feeling for someone else. 

One of the things I value most about ADRP is the sense of belonging that exists within this community. It shows up in the conversations that continue long after a conference session ends, in the willingness to share ideas and experiences, and in the generosity that members extend to one another every day. It is a community that celebrates success, offers support through challenges, and genuinely wants others to thrive. 



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Voices of Experience: Postcard from New Orleans - The Connections that Matter Most

Corey Smentek
ADRP Board Member
Senior Director, MIT Donor Engagement and Stewardship

Still full of beignets and soaring from the high of representing ADRP at the CASE Donor Relations Conference, it was energizing to connect with donor relations colleagues from across the country — and the world — in New Orleans.

ADRP was proud to sponsor this year's conference as part of our commitment to strengthening partnerships in the donor relations and fundraising profession. Throughout the conference, I spent time at the ADRP booth alongside Executive Director Scott Eichinger, meeting both current and prospective members. Some stopped by to learn more about ADRP for the first time, while others shared how they have benefited from webinars, conferences, MyADRP, and the many opportunities ADRP provides to engage with colleagues across the field.

That spirit was evident even before the CASE conference officially began. ADRP hosted My ADRP Live – New Orleans, bringing together donor relations and advancement professionals to share ideas and learn from one another. It was especially rewarding to reconnect with many of those same colleagues at CASE over the following days, picking up discussions that had started the day before.

What struck me was how many people were interested in learning more about ADRP and what it offers. Attendees were eager to discover resources, hear how others engage with the association, and explore the many ways ADRP supports professionals throughout their careers. Their interest highlighted the importance of having a professional home dedicated specifically to donor relations.

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Member Profile: Kimberly Frick Arndts

Kimberly Frick Arndts
Executive Director of Donor Relations and Stewardship
Albion College

1. What kind of organization are you doing donor relations in right now?
I work in a private liberal arts college in Michigan.

2. What’s a donor relations topic you’re always happy to talk about?
I am always happy to discuss how we measure and evaluate what we do.

3. What donor relations practice did you stop doing and why?
We no longer do big donor luncheons because fewer and fewer people attended. It became clear that there was not much ROI.

4. What’s one donor relations decision that didn’t work, and what did it teach you?
At one point, we decided, or rather, promoted the expectation, that other college divisions should follow our best practices for acknowledgments and donor stewardship. On its own, that was not the most realistic expectation. It taught me that my priorities are not everyone else’s, and I need to show the benefit TO THEM of partnering in impact reporting.

In Service: The Column of the ADRP President - May 2026


Marian Johnson
2025-2026 President

Leading from the Middle 
 
Over the past year, serving as ADRP President, I’ve been thinking about what sustainable leadership really looks like. More often than not, it doesn’t sit at the front of the room. It lives in the middle, balancing vision with practicality, message with mission, and individual voices with collective direction. Leading from the middle requires listening as much as speaking, supporting as much as guiding. 
 
In a volunteer-driven organization like ADRP, this kind of leadership is essential. So much of our strength comes from thoughtful collaboration with people who show up consistently, contribute generously, and keep us moving forward without seeking the spotlight. It is this quiet and steady leadership that sustains us. 
 
For me, this past year has reinforced that thriving systems are rarely powered by one voice alone. They are shaped by many, working in alignment and with intention. Leadership is not defined by visibility. It is measured by the impact it makes. 
 
As you read this issue of The Hub, I encourage you to reflect on where your steady leadership shows up to move ideas forward or strengthen the systems around you. Thank you for being part of ADRP. 
 
With gratitude, 

Marian Johnson
President, ADRP

Voices of Experience: “We’ve Always Done It This Way” Is the Most Expensive Line in Nonprofit Events

A.J. Steinberg
CFRE of Queen Bee Fundraising
I’ve heard it in boardrooms, committee meetings, and post-event debriefs more times than I can count: We’ve always done it this way.

It sounds harmless. But in nonprofit events, it’s often the most expensive sentence in the room. Because what it really means is: we’re choosing comfort over results.

I saw this firsthand with a client’s gala last year. The event was heading into its 24th year and was showing its age. Attendance was a tough sell, and enthusiasm for the gala was dipping. Plus there was a growing tension: how do you honor long-time major donors while also bringing in the next generation?

The answer wasn’t a complete reinvention. It was an intentional refresh.

First, we expanded the event committee by bringing in second-generation supporters: daughters, daughters-in-law, and close connections to long-standing committee members. That detail mattered. These new voices came with fresh ideas and built-in trust. Suddenly, innovation didn’t feel like disruption—it felt like evolution. And the usual resistance? It practically disappeared.

Second, we reimagined the physical experience and did it without changing the venue.
For years, guests entered through the front of the hotel, facing a long, exhausting walk just to reach registration. It was inconvenient and exclusionary, particularly for older attendees. Many missed the cocktail reception entirely.

So we flipped it.

We moved the entrance to the rear of the property, opening onto a beautiful lawn where we set up the reception and silent auction. Guests stepped directly into the energy of the event. No long trek. No missed moments. And for returning attendees, it created a subtle but powerful reset: same venue, completely different experience.

Finally, we introduced something new: the “AfterGlow.”

Instead of ending the night at the stage program, we extended it with intention. Guests could move into a relaxed lounge space to continue conversations, or they could opt for a separate, high-energy dance area. We replaced plated desserts with a curated dessert buffet, giving guests the freedom to graze, mingle, and connect more meaningfully.

And they did.

Here’s the thing: none of these changes were radical, but together, they transformed the trajectory of the event and re-engaged both legacy donors and new supporters.

Actionable Takeaway
If you’re evaluating your event, don’t start by asking, “What should we change?” Ask, “Where are we losing people, physically, emotionally, or experientially?”
Then fix that, because refreshing an event is about creating moments that feel relevant for everyone in the room.
In a recent industry survey, nearly 70% of nonprofits said their events felt harder to execute year over year. That’s not just about resources; it’s about outdated systems and assumptions quietly working against you.
So the next time “we’ve always done it this way” comes up, treat it as a signal, not a solution. It’s pointing you exactly where the opportunity is.

Committee Corner: Nominations Committee

Keri Kallaway
ADRP, Immediate Past President
Chair, 2026 Nominations Committee

Here are two facts to consider.

Fact #1: Building a strong, diverse board of directors made up of dedicated ADRP members and leaders is essential to guiding the organization through its strategic plan and continued growth. 

Fact #2: Nominating committees play a vital role in organizational health by reducing talent gaps and ensuring a steady, future‑focused leadership pipeline.

Like all nonprofits and their respective nominating committees, the ADRP Nominations Committee helps cultivate a board that is diverse, engaged, and deeply connected to our mission, which is an essential foundation for achieving our long‑term goals. By thoughtfully identifying qualified candidates and planning for smooth succession, the committee strengthens governance, continuity, and overall success.

The Nominations Committee is currently hard at work building the next slate of incoming officers and directors for the 2026–2029 term. We will share that with the membership for a vote this summer. I am genuinely thrilled by the caliber of nominations and confident in the future of the ADRP Board, and the association as a whole, as a bright one.

Board leadership is an honor. It is hard work and, most of all, it’s FUN! As you map your professional development and commitment to ADRP, consider a board of directors role. And know that the nominations committee will be here to guide the process.

Member Profile: Vanessa Carta

Vanessa Carta
Sr. Director of Development
Boys & Girls Clubs of Dorchester


1. What kind of organization are you doing donor relations in right now?

I recently joined Boys & Girls Clubs of Dorchester, a youth development and community service organization affiliated with Boys & Girls Clubs of America.

2. What’s a donor relations topic you’re always happy to talk about?

I passionately believe that thanking donors and showing impact are basic courtesies we owe our donors, aiming for seven gratitude touches before the next ask. Spending time and money on thoughtful stewardship is an investment well worth the costs.





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Committee Corner: Strategic Initiatives Committee

Sticking Together to Bring Big Ideas to Life

Noёl Schiber, Chair
Strategic Initiatives Committee


The Strategic Initiatives Committee is the glue that bonds all the great work happening across ADRP. We leverage creativity, collaboration, and conversation to lead initiatives that help drive ADRP’s strongest and most sustainable future.

Comprised of leaders from every committee, Strategic Initiatives ensures that all viewpoints and goals have a seat at the table as we work together to pinpoint and operationalize ideas geared toward advancing the organization’s scope, reach, and impact. This includes leading projects identified by the Board of Directors that provide tactical support for long-range planning.

Our committee most recently managed the 2024 ADRP Member Survey, working with our Board liaisons and our contracted survey designer to shape questions, communications, and big-picture areas for exploration. We then took a deep dive into the survey data to make recommendations to the Board of Directors for consideration in the strategic planning process. It was rewarding to see the voice of ADRP members (and member prospects) reflected in critical decisions on ADRP’s aspirations and bold path forward.

As the new strategic plan rolls out, our committee is charged with turning objectives into reality, determining the “how” and “who” along with timelines and metrics to ensure our organization is accountable to the plan. We’ll also serve as the main connector to ensure cross-collaboration continues to shine among committees.

If you have ambitions to help forge the future of ADRP through the Strategic Initiatives committee, volunteer for a leadership role on an ADRP committee that best matches your passions and talents!

Voices of Experience: Wearing Two Hats: Reputational Risk as a Fundraiser and Donor

Kathleen Diemer
Founder and Owner of KM Diemer Consulting
ADRP Past President and Board Member

In the last few months, as more stories of unethical and illegal donor behavior have appeared in the news, reputational risk clauses have again emerged as a hot topic in the fundraising industry. While such clauses may be necessary to protect organizations and institutions in the event of a naming or donor association gone wrong, there are several questions organizations and institutions should ask before utilizing reputational risk clauses:

  1. Where and how are you addressing reputational risk, and how are you discussing it with your donors? 

  2. Do you have a documented procedure or protocol outlining how your organization would respond in a possible reputational risk circumstance?

  3. Are you only addressing reputational risk that may come to your organization based on the behavior of a donor, or are you addressing it as a two-party shared act of trust?



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In Service: The Column of the ADRP President - April 2026


Marian Johnson
2025-2026 President

Our Shared Voice 

Every story we tell about donor relations shapes the profession. The language we choose, the impact we highlight, and the leadership we model all influence how our work is amplified, understood, and valued. 

During National Volunteer Month, I am especially mindful that our shared voice is strengthened by those who give their time and talent in service to this community. So much of what moves ADRP forward happens because volunteers offer expertise, perspective, and care beyond our day-to-day roles. Our leadership may not always be visible, but its impact lasts. 

We are also deeply grateful to those recognized through ADRP’s Volunteer Service and Founders Awards. These individuals helped shape ADRP in enduring ways, and it is a privilege to continue building on that foundation.  


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In Service: The Column of the ADRP President - March 2026

Marian Johnson
2025-2026 President

The courage to keep learning… 

Some of the most effective leaders I know share one common trait: They never stop learning. 

In our profession, curiosity is not optional. It is an act of courage. The philanthropic landscape continues to evolve, expectations shift, and new ideas challenge long-held assumptions. Choosing to learn, ask better questions, seek broad perspectives, and stretch beyond what feels comfortable is how we remain credible and relevant.  

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Voices of Experience: The Unconventional Case for Moving Beyond Best Practices

Angela Altamore
Associate Vice President
BWF

Throughout my 15-plus years as a donor relations practitioner, I spent a good chunk of my time researching and studying industry best practices. Who among us hasn’t been asked to research our “aspirational peers”? (If you haven’t yet, it’s only a matter of time!) One of the things I’ve always appreciated about the donor relations community is how generous we are in sharing what’s working, or in some cases not working, in their shops.

After years of various benchmarking requests across multiple organizations, my then boss used a phrase that still resonates and informs my approach in consulting with donor relations teams: “I am seeking effective practices, not best practices.” It was a small shift in phrasing that fundamentally changed how I approached benchmarking. I began asking different questions:

  • Who are our relevant peers; not just our aspirational ones?

  • If another organization has ten times the staff and five times the budget than we do, are they really a meaningful comparison?



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Member Profile: Bridget Edmonds

Bridget Edmonds
Director of Donor Stewardship
The Nature Conservancy in Maine


1. What kind of organization are you doing donor relations in right now?

The Nature Conservancy is an environmental organization that works with communities to clear obstacles and find solutions to the climate and biodiversity crises.

2. What’s a donor relations topic you’re always happy to talk about?

How to surprise and delight a donor.










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Committee Corner: International Conference Committee

Nicole Rodriguez, Chair
Kimberly Johnson, Co-Chair
2026 ADRP International Conference Committee

 

Building the Conference, Year by Year

The ADRP International Conference is our most visible program and represents the largest investment of volunteer time and staff support across the association. 

At the center of this enterprise is the International Conference Committee, volunteers who partner with the ADRP office to plan and execute the multi-day event. Our mission is simple in wording but significant in scope: deliver a conference experience that meaningfully serves ADRP members, non-members, and sponsors. Therefore, planning a conference of this scale requires structure, collaboration, and sustained effort over time.

Structured Committee Leadership

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Voices of Experience: How a Century-Old Gift Receipt Grew into a Six-Figure Legacy

Macy Russell
Donor Relations Officer
University Advancement, Washington University in St. Louis

Jenny Wolkowitz
Executive Director of Development, Individual Giving
University Advancement, Washington University in St. Louis


Last summer, Jenny Wolkowitz began preparing for a meeting a century in the making. She was engaging the sixth generation of a prolific family to envision the future of their family foundation at WashU. While prior generations had practiced a quiet, steady form of generosity for decades, this newer generation expressed a desire to make more transformational investments. They weren’t just looking for new projects; they sought a philanthropic identity that felt uniquely theirs while remaining anchored in their ancestry.

Jenny worked closely with the Olin Business School to craft a menu of forward-thinking opportunities for the family’s philanthropy. Honoring a hunch that to move forward, it would be helpful to look back, she reached out to Macy Russell, a donor relations officer specializing in bespoke engagement, for help. Their initial plan for a one-page financial summary soon evolved into a genealogical detective story.  

University digital records only reached the 1960s, but Macy presumed a deeper connection than meets the eye. She worked with prospect research to dive into the archives, scouring microfilm and handwritten ledgers until she discovered the seed of the legacy: a $5 gift from a member of the family from the Class of 1925.






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Member Profile: Brinton Vincent

Brinton Vincent
Director of Donor Engagement and Stewardship 
Augustana College


1. What kind of organization are you doing donor relations in right now?

I oversee donor relations and stewardship at a private, liberal arts college in the Midwest.


2. What’s a donor relations topic you’re always happy to talk about?

I'm always happy to talk about managing endowed scholarships and engaging students in our meaningful work.









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Committee Corner: Regional Conference Committees

Kathryn Fogarty
Director of Donor Relations and Stewardship, Wills Eye Foundation
NEMA Conference
 
Sara Moïse
Chief Stewardship Advocate, Mythos Platform
Southeast Conference
ADRP Regional Conference Committees: Local Connections. National Impact. 
 
Across the ADRP community, regional conference committees are where vision meets action. These teams bring our mission closer to home—translating donor relations insight into high‑impact, in‑person experiences that strengthen our network and elevate our work. Serving members in the Midwest, Northeast–Mid‑Atlantic (NEMA), and Southeast regions, our committees build spaces where learning feels accessible, connection feels natural, and geography becomes a catalyst for community.

Dynamic Leadership 

Regional conferences don’t appear out of thin air—they’re powered by volunteer leaders who design, negotiate, and execute full events on realistic budgets and accelerated timelines. These teams blend deep ADRP institutional knowledge with fresh regional perspective, ensuring each gathering feels both grounded and energizing. Our goal is simple and ambitious: deliver skill‑building opportunities and meaningful peer engagement that reflect the character of the region and meet members where they are.

2026 Conferences
  • Southeast Regional Conference: New Orleans
This event happens just ahead of the CASE Conference on Donor Relations in the same Louisiana city. Attendees get to maximize professional development while minimizing travel time and cost.
  • Northeast/Mid-Atlantic Conference: New York City
The NEMA conference committee is currently reviewing dynamic speaker proposals for the May event to curate topical content about our evolving profession.
  • There is no Midwest regional conference in 2026. We’ll see you next year, likely in the Chicago area.
Accessible and Targeted Programming

In a field defined by constant change, donor relations professionals thrive when we learn from one another, share tools and approaches, and build supportive peer communities. This year’s regional events continue that tradition. Whether you’re joining us in New Orleans or New York, expect practical sessions you can apply immediately, authentic conversations with colleagues, and programming shaped by the priorities and realities of our work. Every agenda is intentionally curated to give members what they need most right now.

Get Involved

Have ideas for future regional conferences? We want to hear them. Volunteer to support Southeast planning efforts—or, if you’ll be at CASE in New Orleans, block the day before for the ADRP Southeast regional gathering. Connect with the NEMA planning committee as proposals take shape. And be sure to save the date: Friday, May 15. Registration details are on the way soon.

In Service: The Column of the ADRP President - February 2026

Marian Johnson
2025-2026 President

The Strength of Connection… 

Connection is the heartbeat of our profession. Our work is about building relationships, listening closely, earning trust, and deepening engagement over time. It is in those intentional relationships that meaningful impact becomes possible. 

That same spirit of connection lives here within the ADRP community, across geographies, experiences, sectors, and backgrounds. What makes this organization extraordinary is not simply the knowledge we exchange or the programs we offer. It is the way we show up for one another. We share generously. We challenge thoughtfully. We learn from perspectives different from our own. 

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